...as for me and my house,
we will serve the LORD.
Joshua 24:15b
(816) 461-0453 | Independence, MO
djacobson@dajonline.com
|
www.linkedin.com/in/dajonline
Dear Hiring Manager,
I am writing to express interest in an IT Support position with your organization.
I am CompTIA A+ CE Certified with 15+ years’ experience supporting end users with Microsoft Windows workstations across various types of organizations. My experience includes troubleshooting hardware and software, Active Directory user administration, operating system deployments, remote desktop support, and physical network cabling.
One of the things I enjoy most about IT support is helping people. My goal is to give end users the best possible experience with their computers so they can accomplish their jobs with as little interruption as possible. I take the time to listen to users, understand the problem, and work with them until their technical issues are resolved.
Throughout my career, I have looked for ways to improve processes and make work easier for both users and coworkers. Some examples include automating repetitive tasks to reduce human error and downtime, creating a method to program handheld scanners for end users without IT support, and developing procedures that improved efficiency.
I believe in treating people with respect, working honestly, and doing what is best for the customer and the organization. I can work independently when needed, but I prefer being part of a team where people help one another and share their knowledge. I am always willing to continue learning and expanding my technical skills.
I am looking for a permanent position where I can continue helping users, solving technical problems, and contributing to an organization for the long term.
Thank you for taking the time to review my resume. I appreciate your consideration and look forward to the opportunity to speak with you.
Sincerely,
Daniel Jacobson