Daniel A. Jacobson

(816) 461-0453 | djacobson1@dajonline.com | Independence, MO

www.linkedin.com/in/dajonline

...as for me and my house, we will serve the LORD. Joshua 24:15b

Computer User Support Technician

Seeking a permanent Tier II on site job in a medium-to-large company.

Related Experience

• Active Directory.
• Batch File Scripting.
• CompTIA A+ CE Certified.
• Desktop Support, in person, over the phone and via remote connectivity software.
• Microsoft PC Operating Systems through Windows 11.
• Set up and-or repair computer equipment and related devices.
• Support for company employee computer users.
• Teleworked every other week during the 2020-2021 COVID-19 situation.
• Use ticketing systems, and other types of documentation.
• User and Microsoft OS migration

12/2021 - Present               Personal Time & Education

08/2021-11/2021                Covid-19 & Recovery

Computer Support

The  following jobs were secured through contract agencies.

09/03/2019 - 06/17/2021   US Army Corps of Engineers - Kansas City, MO

08/27/2018 - 03/29/2019   IRS  - Kansas City, MO

05/19/2017 - 04/27/2018   Kansas City Star - Kansas City, MO

02/20/2017 - 05/03/2017   Sprint - Overland Park, KS

06/06/2016 - 07/22/2016   Harley Davidson - Kansas City, MO

01/13/2016 - 01/29/2016   Lee Jeans - Merriam, KS

07/20/2015 - 10/21/2015   Reko Market Direct - Blue Springs, MO

09/10/2014 - 02/12/2015   Children’s Mercy Hospital - Kansas City, MO

02/24/2014 - 04/25/2014   Saint Luke’s Hospital - Kansas City, MO

Production, Tech Maintenance and IT Support

08/27/1992 - 01/24/2014        H & H Color Lab - Raytown, MO

Education

Ongoing

Self-Educated - Books, hands-on and Online PC Hardware, Software, Networking, etc.

Linux Mint/Cinnamon

New Horizons - Overland Park, KS CompTIA A+ CE

Electronic Computer Programming Institute - Kansas City, MO Computer Programming

Electronics Institute - Kansas City, MO Electronics

Lathrop High School - Fairbanks, Alaska Graduated