Daniel A Jacobson
Independence, Missouri 64055
(816) 461-0453
Email me
https://www.linkedin.com/in/dajonline
Computer Technician/Level 2 Desktop Support
https://www.dajonline.net/Definitions/Computer_Technician
...as for me and my house, we will serve the LORD."
Joshua 24:15
- CompTIA A+ Certified IT Professional
- Over 25 years’ experience with Microsoft Windows
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Automation, Batch Files, Programming and Scripting
- Created batch files to install software 90% faster.
- Developed policies and procedures that reduced recovery time from power outages by 80%.
- Developed policies that saved time on software installs, upgrades and maintenance.
-
Customer Service
- Listening to frustrated users and resolving their computer issues to their satisfaction.
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Documentation and Organization
- Documented processes for future comprehension.
- Enabled and maintained a network file server for easy access of install files to increase productivity and
save time.
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Installation and Maintenance
- Completed multiple PC migrations;
- Developed procedures to program handheld scanners 90% faster.
- Installed and maintained computer hardware & software.
- Teamwork
- Collaborated with others to resolve information technology issues.
Covid-19, recovery and job search08/2021 - Present
- Currently able to work from home in remote positions, but available for on-site work in the 2nd quarter of
2023.
US Air Force Veteran
Related Expereince:
US Army Corps of Engineers
- KC, MO
09/03/2019 - 06/17/2021
IRS
- Kansas City, MO
08/27/2018 - 03/29/2019
Full Time, Short Term/Contracts
02/24/2014 - 08/08/2018
Children's Mercy Hospital
- Kansas City, MO
09/10/2014 - 02/12/2015
h+h Color Lab
- Raytown, MO
08/27/1992 - 01/24/2014
Education:
NewHorizons
- CompTIA A+, Network+
Overland Park, Kansas
ECPI
- Computer Programming
Kansas City, Missouri
Electronics Institute
- Electronics
Kansas City, Missouri
If I don't know, I know how to search the web to find out.
Revised: 12/29/2022