Daniel A Jacobson

Independence, Missouri 64055

816 461-0453

Email me: contact.dajonline.com

Computer Technician

http://bit.ly/2fo7Kh5

• CompTIA A+ Certified IT Professional
• Over 25 years’ experience with Microsoft Windows

• Automation, Batch Files, Programming, and Scripting


• Created batch files to install software 90% faster.
• Developed policies and procedures that reduced recovery time from power outages by 80%.
• Developed policies that saved time on software installs, upgrades and maintenance.

• Customer Service


• Listening to frustrated users and resolving their computer issues to their satisfaction.

• Documentation and Organization


• Documented processes for future comprehension.
• Enabled and maintained a network file server for easy access of install files to increase productivity and save time.

• Installation and Maintenance


• Completed multiple PC migrations;
• Developed procedures to program handheld scanners 90% faster.
• Installed and maintained computer hardware & software.

US Army Corps of Engineers - KC, MO 09/03/2019 - 06/17/2021

IRS - KC, MO 08/27/2018 - 03/29/2019

Full Time, Short Term/Contracts02/     2014 - 08/     2018

Children's Mercy Hospital - KC, MO09/10/2014 - 02/12/2015

H and H Color Lab - Raytown, MO08/27/1992 - 01/24/2014

Multiple jobs since High School 1972 - 07/26/1992

CompTIA A+, Network+ - New Horizons - Overland Park, KS2014

Computer Programming - ECPI - Kansas City, MO1984

Electronics - Pinnacle Career Institute - Kansas City, MO1977

High School - Lathrop High School - Fairbanks, Alaska1973

Joshua 24:15b

Revised: 07/09/2021